Thursday, March 24, 2005

"handheld-less" ops floor...

"oi! bawal na raw celpon sa floor, sabi ni manong gard! iiwan na daw sa guard bago pumasok!" murmured one of my officemates while he was logging out from work.

i just got to the office then, and it didn't really sink in that much. at least not yet. i went on my business of booting up a pc to set-up my daily tools. the evil stepsisters were again occupying my computer... i never argue with bad-ass ugly people, so i never bothered confronting them.
then as the sun started to put itself to sleep... more and more murmurs, and whispers were heard about such a stupid idea.

then at 2AM, the stupid idea grew into a policy; now it's official. Tim Miller, emailed everyone he can find on his address book, and announced th "no cellphone/PDA" device rule on the floor. the reason behind the silly idea was indeed more stupid, and baseless... he noted, and i quote, "As offshore outsourcing increases, more customers are inquiring as to how we protect their data & what we can do to increase their comfort level. "

he thinks that restricting ops peeps with their handhelds can help restricts information leakage. we all have outlook and email access, for God'd sake!!!

each gmail account can hold 1Gig of information, and each email account has 50 invites; do the math, that's a whopping 50Gb storage space available for just one individual! if one was to get sensitive information from out databases, no one will use or utilize the puny 10 - 90Mb memory of a handheld. what would one do with such information anyway! we just use our mobile to text our loved ones and call people from the real world who we left behind to be in a friggin nocturnal callcenter environment! i have 11 hours of office work, not including the pre and post shift stays... that accounts to almost 15-17 hours!!! im more in the office than anywhere else in a day!

they say for emergency purposes, family can call the work force... yeah right! as if they will patch over the calls to us, and one more thing, how about people whose families are in the provinces! Inconsiderate fools!

i don't know where that psycho got the idea he can protect information if we were cellphone deprived! and what ticks me most is the fact that only the underpaid and overworked slave eReps are to be affected; all of them bad asses get to keep their CP's. it's not fair!
if they were really into security, consider it illegal to have a pen and paper at work , for one can utilize them to write their oh-so-precious information! or before logging out from work, check the palms of all agents for one may write credit card numbers on them!

PSYCHOS!!!

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